Banking might not be the most fun part of running a business, but it is one of the most important. That’s why it can be so frustrating when your bank falls short — when you call and can’t get a real person on the phone or when transferring money is a hassle (and involves a whole lot of “convenience” fees).
The truth is big banks don’t always have the best interests of small businesses in mind. Here’s why you should seriously consider skipping the big bank for your business bank account and choose an online business checking account instead.
Big banks are … big.
With a big bank, you’re one of tens of millions of customers. No wonder when you call customer service you’re met with an automated recording that sends you in circles. With that many customers, it’s impossible to give personal attention to everyone. A smaller online banking service is much more likely to care about keeping your business — and to answer the phone when you call.
They do too much (and not enough).
With hundreds of products and services, big banks are trying to be everything to everyone — and not doing any of it well. An online banking service designed specifically for small businesses will be built to suit your needs. Think: A simple application process, integration with the accounting and business software you use every day, and data to help you make smarter business decisions.
Fees, fees, and more fees.
It’s no secret that big banks rely on hidden fees to make money. In 2019, banks collected $11 billion (!) in overdraft fees alone.1 That’s on top of the monthly fee most business bank accounts require. In contrast, many online banking services offer free business checking accounts that are easy to use — and blessedly free from hidden fees. (Psst, we’re one of them.)
Technology dating back to Y2K.
Okay, we might be exaggerating a bit here. But who hasn’t tried to use their big bank’s app only to be met with a confusing interface and clunky features? Online business accounts are streamlined and simple and allow you to bank anywhere, anytime.
Ready to leave the big banks behind? Try Novo and see for yourself why Money magazine chose us as their best small business checking account service without account minimums. Banking with us is free, easy, and — best of all — there are no hidden fees.